Have you ever noticed that when you visit service providers you encounter employees who tell you they have no idea about a product that the company is selling? Imagine the amount of business companies would be generating if every employee is fully conversant with company products. Each employee will be a brand ambassador of the company. Each employee will be actively promoting company products even if they are off-duty because they will have enough knowledge about the products. This is not what is happening on the ground in many organisations.

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Last week’s champion’s league results have a lot of lessons for organisations. Barcelona has probably the largest collection of individual talent. Messi being the best of them within Barcelona.

The way soccer clubs are run all over the world has lessons for managers and leaders to learn. In this case we are referring to professional soccer clubs. This is one field where failure is not tolerated. This is also one field where performance is rewarded and non-performers are told to leave. In the same field salaries are not confidential.

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Since the advent of the multi-currency system many organisations have been trying to reposition themselves for success. Many have gone through changes but in many cases with very little success. Employees are getting to a stage where they are getting tired of the many changes with no results to show for it. “Dead – End” organisations include profitable and those not profitable. Some of the signs of a “dead – end” organisation are as follows:

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What will you do if one of your subordinates walks into your office and says, “Boss, I think I can do your job better than you currently doing”. Most of the answers I have received focus on disciplining the courageous subordinate.  Most of us managers have brilliant subordinates and you are aware they can do a better job than you. It’s a fact of life.The right thing to do in such a case is to give such subordinates an opportunity to flourish.

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