Ensure alignment of Learning & Development services and processes to business objectives;
Fulfil a management and leadership role to the Learning and Development team;
Compile all required reports for the Skills Development function;
Develop a Learning and Development plan, monitor its implementation and report on progress thereof;
Manage team performance and provide necessary coaching and required support;
Establishing systems and procedures to ensure the effectiveness and efficiency of service delivery;
Design and develop learning programmes to address the identified training needs, with the aim on accreditation;
Monitor all Learning and Development cost/expenditure against set budgets;
Ensure accurate and timeous submission of all L&D reports, i.e. skills development and others as required;
Identify and assess future and current training needs through job analysis, career paths, succession plan, annual performance appraisals and consultation with Team Leaders (line managers);
Conduct skills audit (twice per annum) and develop skills audit material (questionnaires). Staff to be informed of skills audit prior to the audit;
Compile a company – wide training plan that integrates development needs based on Human Capital processes: Performance Ensure the implementation of appropriate learning and development interventions to meet business needs and ensure ongoing performance;
Developing and maintain productive working relationships with external providers of learning solutions; and
Liaise with the Human Capital team to ensure that all new employees are on-boarded within the agreed time-frame