Are leaders born or bred?  A Perspective from an Organisational Development Expert

Are leaders born or bred?  A Perspective from an Organisational Development Expert

Memory Nguwi caught up with one of the leading Organisation Development Experts from the USA and explored what makes a leader. Gilmore Crosby is the President at Crosby & Associates – Leadership and Organisation Development Experts

MN: What is leadership?

GC: While there are many possible answers, such as the ability to inspire others to follow your lead, I find the leadership model of family systems thinker Edwin Friedman (1932 -1996) both practical and transformational. For Friedman the essence of leadership is the capacity to take clear stands and stay connected. To do so requires trust of one’s own sense of direction, and respect for and trust of others. Most people lean one way or the other when they are in charge, only taking stands (leading autocratically) or only staying connected (leading by consensus). To put it another way, some dictate and erode the connection necessary for leading. Others are unwilling to take strong stands for fear of how people will feel. Either extreme creates problems.

MN: Are leaders born or developed?

GC: That is what I like so much about Friedman’s model. It was built working with families and then with church leaders. Anyone can adjust towards being clearer about what is important to them, and towards tuning in to the people they are leading and entrusting them more. So, do some adults have an easier time leading effectively? Certainly. I would say it is easier, for example, for an extrovert (a more social and talkative person) than an introvert (although I have known many introverts who were excellent leaders). On the other hand, can anyone improve their leadership skills? Absolutely.

Most, in my experience, underestimate the deep psychological importance of any formal leadership role. All humans are born completely dependent on the adult authority figures in their lives. The emotions that are experienced in those early relationships stay with us throughout life. We project them onto authority figures and live them out in our own roles of authority. To lead and/or follow effectively we must come to terms with our own reactions to authority, and we must empathize with the reactions of others. This is true whether we are a frontline supervisor, a CEO, or a parent. If we let our desire “not to be the boss” keep us from taking clear stands, or if we allow our defensiveness when people react to our stands to erode the connection, then we cannot lead. To truly lead one must provide direction or the Organisation will flounder, and one must effectively relate or the Organisation will not follow.

MN: Can we say every person has the capacity to be a leader?

GC: From my perspective, yes. Part of what is exciting about being human is that you never know who is going to step forward and lead. That is why it is wise for those in charge in an Organisation to respect the leadership of people at all levels. Front line workers know solutions that bosses cannot know, and wise bosses allow their workers to take the lead on solving problems and implementing solutions. In society at large, there are countless examples of people emerging as leaders, such as Malala in Pakistan, and Rosa Parks in the United States.

MN: A lot of money is being spent on leadership: How successful are leadership development interventions in the context of a business?

GC: The longer I practice organisation development, or OD, and I have been doing so since 1984, the more evident it is to me that group dynamics are the key to individual and organisation change. Development of leadership skills and habits must occur in the context of the leader’s systemic relationships. Most programs and coaching occur separate from the student’s work relationships, and are thus prone to those students who need help the most instead gaming the system. That is, they can talk the talk but not walk the walk. A solid program, and I have led many such, includes coaching the student while they interact with their direct reports, and lots of group based experiential learning. So, like with most things, some interventions are highly reliable, others much less so.

Another differentiator is the presence or absence of systems thinking. There is a lack of systems thinking in most Organisations and leadership development programs. For example, from a systems perspective, it’s not who is on the bus that is most important, it’s how the bus is being driven.

Most leaders are trapped in a paradigm of personality theory, obsessed with getting the right people on and off the bus. Many leaders I know take pride in their ability to judge people. That of course is necessary, but without a healthy dose of systems thinking, judging, and being judged, becomes the focus. That unintentionally drives fear and defensiveness into the culture, undermining the very openness necessary for high performance. Leaders would do well to strive with at least equal energy for creating the conditions for fostering high performance in the people that are reporting to them. If they are constantly changing people out, they are the problem, not the subordinates. The right driver can lift an entire system, the wrong driver can demoralize and undermine performance.  I have seen both many times.

MN: Do we have various levels or categories of leaders or its one group?

GC: The task of being an effective authority figure remains the same, whether your role impacts many (president, vice president, CEO, etc.) or a few (parent, front line supervisor, etc.). A mistake many programs make is separating the top leadership from the rest of the company. There is too much separation within companies as it is. Leadership development is a great opportunity to break down such vertical silos. In the programs I lead we mix hourly workers in with all the layers above them, including the top executive layer. If they cannot deal effectively with each other in a program, how are they to relate to each other out in the field?

MN: Can a leader be good in all situations? In other words is talent portable? Can I uplift a good leader from for example mining and put them in banking?

GC: An effective leader can lead in any situation. It helps to have knowledge of the processes and products you are leading, but leadership is really about setting the tone for the work culture and monitoring and measuring by results. Many leaders actually create more harm than good if they have a strong area of technical expertise. They may over-manage the part of the Organisation they are knowledgeable about, and under-manage the rest. No matter how smart you are, they further you are removed from the hands on work, the less you are going to know. You have to give the new people space.

MN: How important is domain specific knowledge in leading at the top? As an example I read a study that showed that in the medical field the best Chief Executives are those who have a medical background. Can this same principle be applied across all sectors?

GC: Without seeing it, I am initially a sceptic of the study. Granted, it will be easier to relate if you have experience in any field you are leading, but what still matters is your ability or inability to be clear and connect. And even if you are knowledgeable, such as in the medical field, you will have areas of expertise about which you know nothing, such as brain surgery for example, and you had better be good at delegating authority.

MN: Which field tend to produce the best Chief Executives?

GC: Sadly, one in four CEOs are Accountants. I say sadly, because I think too much focus on financial data often backfires, leading to poor financial performance in the long run. I have seen many examples of what looked good on paper bleed a company dry, such as granting bids to the lowest cost supplier of vital parts only to have production and ultimately profits suffer. In a competitive market such penny wise pound foolish thinking can lead to irreversible losses. Of course, some of these Accountant CEOs understand a more systemic view…but not all of them.

MN: Most companies are putting potential leaders under a coaching and mentorship program. How important and effective is such programs?

GC: Coaching and mentoring varies widely in its effectiveness. Some of the best happens informally because individuals are smart enough to seek the wisdom of more experienced leaders. I am sceptical of any coach who doesn’t see their coachee engaging in work   meetings and conversations. Talking privately isn’t enough. I question the effectiveness of coaches who have never been in Organisations. They will be limited to more of a counselling capacity.

MN: What is the best way to put a leadership development program in a company?

GC: I would definitely talk to some live references, not just to sales people. I would also consider some of what I have already said. Traditional classroom learning is not going to cut it. You need group experiential learning, and some coaching in the field. If you are starting from scratch, I would be happy to offer guidance.

MN: How do you measure the success or failure of leadership development programs?

GC: I measure the success of all Organizaton Development, including Leadership Development, by the success of the Organisation. Are your metrics improving? Are students within the program applying their learning, perhaps as a case study, to achieving business critical outcomes? The program should be part of a strategy led by the line Organisation for business success.

Memory Nguwi. Memory Nguwi is an Occupational Psychologist, Data Scientist, Speaker, & Managing Consultant- Industrial Psychology Consultants (Pvt) Ltd a management and human resources consulting firm. He is the president of the Zimbabwe Psychology Association. He hosts a radio program HR Perspective every Thursday at 1900hrs on Capitalk 100.4FMhttps://www.linkedin.com/in/memorynguwi/ Phone 481946-48/481950/2900276/2900966  or email: mnguwi@ipcconsultants.com  or visit our website at www.ipcconsultants.com

Categories:

250 Responses

  1. no deposit bonus win real money online casino for free https://vrgamescasino.com/

  2. […] on the industry, company, and even a leader’s position within an organisation. While some people are born with leadership abilities, they must be developed, honed, and channelled into the appropriate channels through successful […]

  3. Looking forward to reading more. Great post.Really thank you! Really Cool.

  4. I loved your blog post.Really looking forward to read more. Will read on…

  5. ambbetx says:

    Im grateful for the post.Thanks Again. Keep writing.

  6. A big thank you for your blog article.

  7. Fantastic blog.Really thank you! Awesome.

  8. Great, thanks for sharing this blog post. Great.

  9. palm springs ca mature gay bisexuak dating https://gayedating.com/

  10. Thanks so much for the article post.Much thanks again. Want more.

  11. Thank you for your article. Awesome.

  12. superslot says:

    Thank you ever so for you article.Really looking forward to read more.

  13. see more says:

    Really informative blog article.Really thank you! Really Cool.

  14. effexor 150mg over the counter order venlafaxine online oral venlafaxine

  15. purchase effexor buy effexor 150mg venlafaxine 150mg pill

  16. cheap lyrica lyrica for sale pregabalin 150mg canada

  17. ivermectin online stromectol in canada ivermectin oral

  18. acheter viagra viagra viagra tarif acheter viagra en allemagne

  19. order cenforce 50 mg online buy generic cenforce buy sildenafil 50 mg online cheap

  20. suilidopme says:

    i need a loan but keep getting declined, i need a emergency loan today. i need a loan now with no job i need loan, i need personal loan urgent, cash advance loans with a prepaid debit card, cash advances, cash advance online, cash advance loans contact number. Investment assets and liabilities economics, terms of credit. fast personal loan i need a loan today i need a loan today.

  21. I really enjoy the blog post.Really thank you! Awesome.

  22. order sildenafil online cheap sildenafil canada order sildenafil 50 mg pill

  23. stromectol 15 mg stromectol prices purchase oral ivermectin

  24. pregabalin 150mg for sale brand pregabalin order lyrica online

  25. pregabalin 75 mg generic cheap lyrica 150mg brand lyrica 150mg

  26. En iyi hd pornoizletv sikiş videoları trxxxvideo ile, kaliteli sikiş videoları, türkçe
    izlenme rekoru kıran seks izle.

  27. kamagra 100 mg sale sildenafil usa kamagra 100 mg usa

  28. Ten Rengi Çorap Giyen Karısın Yıllar Sonra Anal Sikti.

    720P Anal Büyük Göt Doeda Evli Rokettube Sikiş TubePorn Türkçe Altyazılı
    XNXX Xvideos. Yıllardır aralarında.

  29. Thanks for the blog article.Much thanks again. Keep writing.

  30. buy levitra 20mg generic brand vardenafil 20mg cost vardenafil 20mg

  31. bystolic 5 mg brand bystolic 10 mg price bystolic without prescription

  32. покупки и эмоции Декатастрофизация В Психологии

  33. Very neat blog article.Really thank you! Cool.

  34. valsartan 80 mg without prescription purchase diovan pill diovan 80 mg for sale

  35. Tubidy says:

    Great, thanks for sharing this blog.Really thank you! Will read on…

  36. Eskort Olmak isteyen Üvey Kız Kardeş. Muhteşem memeleri olan genç çıtır güzel, abisi duş alırken yanına gidiyor ve ben escort olmak istiyorum bana
    sikişmeyi öğretmen lazım diyor. Abisi başta
    şaşırıyor ama sonradan kız kardeşi soyunmaya başlayınca azıyor.
    Siki kalmış olan elemanın yanına yaklaşan teen güzel elini.

  37. Really informative article.Really looking forward to read more. Will read on…

  38. neurontin 100 mg tablet order gabapentin 400 mg for sale neurontin 100 mg oral

  39. Hey, thanks for the article post.Really thank you! Fantastic.

  40. cost lyrica 150 mg buy lyrica 150 mg pregabalin 150 mg without prescription

  41. try this says:

    Im grateful for the blog post. Will read on…

  42. generic lyrica price can you get lyrica without dr prescription how to get cheap lyrica without insurance

  43. find here says:

    A big thank you for your post. Awesome.

  44. Very neat article post.Thanks Again. Cool.

  45. Really enjoyed this article post.Really looking forward to read more. Great.

  46. I loved your blog.Really looking forward to read more. Will read on…

  47. lyrica pill cost of lyrica tablets cost cheap lyrica tablets

  48. Appreciate you sharing, great blog.Thanks Again. Much obliged.

  49. bookmarked!!, I like your site!

  50. I want to to thank you for this excellent read!! I certainly loved every bit of it. I’ve got you saved as a favorite to check out new things you postÖ

  51. A round of applause for your post.Thanks Again.

  52. I think this is a real great blog post.Really looking forward to read more. Really Great.

  53. I’m pretty pleased to find this great site. I wanted to thank you for your time due to this wonderful read!! I definitely loved every bit of it and I have you saved to fav to look at new stuff on your website.

  54. I really liked your post.Thanks Again. Great.

  55. can i purchase lyrica pill order generic lyrica online where to get lyrica

  56. wow, awesome blog.Thanks Again. Fantastic.

  57. Thanks for the article.

  58. Great, thanks for sharing this post.Really thank you! Really Great.

  59. where can i get cheap pregabalin without prescription pregabalin sale oral pregabalin

  60. can you get pregabalin without dr prescription how can i get pregabalin pill where can i get generic pregabalin pill

  61. Traviscoerm says:

    online ukraine dating free online adult dating site

  62. where to get abilify for sale abilify pills how can i get abilify pill

  63. FrancisMal says:

    https://datingtopreview.com/# totally free dating site

  64. I am so grateful for your blog post.Thanks Again. Keep writing.

  65. Traviscoerm says:

    internet dating service best dating online sites

  66. Lloydzow says:

    prescription without a doctors prescription buy prescription drugs without doctor

  67. Williamvek says:

    onlinepharmaciescanada com discount drug store online shopping

  68. can i order aripiprazole aripiprazole buy can i purchase aripiprazole online

  69. Edgareloft says:

    https://withoutprescription.shop/# internet pharmacy no prescription

  70. Lloydzow says:

    precription drugs from canada cheap canadian pharmacy

  71. Williamvek says:

    canadian pharmacy for viagra canadian pharmacy generic viagra

  72. Say, you got a nice blog article.Really thank you! Want more.

  73. Lloydzow says:

    canadianpharmacyworld canadian drug prices

  74. Williamvek says:

    canadian pharmacy generic cialis canadian pharmacy oxycodone

  75. Lloydzow says:

    prescriptions from canada without pharmacy drug store

  76. CaseyDup says:

    https://pharmacyreview.best/# certified canadian pharmacy

  77. abilify 10 mg cheap abilify 10 mg oral purchase aripiprazole pill

  78. Williamvek says:

    pof (dating website) dating websites free

  79. Edgareloft says:

    https://pharmacyreview.best/# canada pharmacy online legit

  80. Stevemop says:

    clomid purchase clomid generic name

  81. Brandonnoife says:

    buy doxycycline cheap doxy 200

  82. Im thankful for the blog.Really thank you! Really Cool.

  83. Stevemop says:

    buy clomid buy cheap clomid

  84. I really like and appreciate your blog article.Much thanks again. Want more.

  85. Brandonnoife says:

    clomid for sale clomid purchase

  86. I loved your blog post.Thanks Again. Awesome.

  87. CharlesCeste says:

    legitimate online pharmacies india trusted india online pharmacies

  88. detailing says:

    Very informative blog.Much thanks again. Cool.

  89. CharlesCeste says:

    canadian discount pharmacy best rated canadian pharmacy

  90. MosesRog says:

    discount viagra canadian pharmacy buy canadian pharmacy

  91. DavidVog says:

    online canadian pharmacy top rated online pharmacy

  92. Phillipthunc says:

    https://pillfast24.com/# compare prescription drug prices

  93. DavidVog says:

    reliable online pharmacies canadian rx pharmacy online

  94. RichardJer says:

    canadian rx pharmacy online canadian pharmacies review

  95. Im thankful for the blog. Want more.

  96. Jeffreyvop says:

    ivermectin ingredients ivermectin wormer for horses

  97. Matthewzet says:

    canadian trust pharmacy prescription drug discounts

  98. Phillipthunc says:

    safe canadian pharmacy certified canadian international pharmacy

  99. Wow, great article.Much thanks again. Want more.

  100. where can you buy ivermectin ivermectin scabies ivermectin for scabies

  101. RichardJer says:

    canadian pharmacy world coupon code canadian prescription pharmacy

  102. Jeffreyvop says:

    canadian pharmacy voltaren medication online

  103. Williamzef says:

    https://noprescription.store/# canadian prescription pharmacy

  104. Matthewzet says:

    canadian pharmacy drug prices top 10 mail order pharmacies

  105. CharlesBiaLf says:

    generic viagra sildenafil 100mg sildenafil pills from mexico

  106. MichaelQuede says:

    where to get doxycycline doxycycline no prescription best prices

  107. Phillipthunc says:

    https://buyamoxil.site/# buy amoxicillin 500mg uk

  108. Charlesjem says:

    https://buyamoxil.site/# where can i buy amoxicillin online

  109. I am often to blogging and i really appreciate your content. The article has really peaks my interest. I am going to bookmark your site and keep checking for new information.

  110. CharlesBiaLf says:

    tadalafil generic price tadalafil 5mg uk

  111. I appreciate you sharing this article.Really thank you! Keep writing.

  112. Great article post.Thanks Again. Awesome.

  113. Charlesjem says:

    https://clomidforsale.site/# purchase clomid online

  114. I loved your post. Awesome.

  115. generic ivermectin cream stromectol buy uk ivermectin 1 cream 45gm

  116. Edwintok says:

    international singles dating sites that are totally free

  117. Im grateful for the article. Fantastic.

  118. Edwintok says:

    prednisone 2.5 mg prednisone without prescription.net

  119. Antoniosah says:

    positive single free date web sites

  120. Georgeneurn says:

    prednisone cream rx compare prednisone prices

  121. webpage says:

    Really informative article post.Much thanks again. Will read on…

  122. Edwintok says:

    match dating free app for online meeting

  123. visit says:

    A big thank you for your blog article.Much thanks again. Want more.

  124. see post says:

    Wow, great post.Really looking forward to read more. Will read on…

  125. I think this is a real great blog post.Much thanks again.

  126. I’ve been troubled for several days with this topic. baccarat online, But by chance looking at your post solved my problem! I will leave my blog, so when would you like to visit it?

  127. Thomasmek says:

    spanish dating site free trial singles dating

  128. Really enjoyed this blog article. Awesome.

  129. I have been looking for articles on these topics for a long time. baccaratcommunity I don’t know how grateful you are for posting on this topic. Thank you for the numerous articles on this site, I will subscribe to those links in my bookmarks and visit them often. Have a nice day

  130. Very good information. Lucky me I came across your site by chance (stumbleupon). I have book-marked it for later!

  131. Franknox says:

    sildenafil without a doctor’s prescription prescriptiondrugs24.com
    best online canadian pharmacy get medication without doctor

  132. Edwardskert says:

    https://prescriptiondrugs24.com/# anti fungal pills without prescription

  133. Really appreciate you sharing this blog post.Really looking forward to read more. Great.

  134. After looking into a number of the blog posts on your web site, I truly like your way of writing a blog. I saved it to my bookmark website list and will be checking back soon. Take a look at my web site as well and tell me what you think.

  135. Keithgeshy says:

    medication for ed edpillsfast.com
    ed remedies discount ed drugs

  136. TerryBiz says:

    best pill for ed edpillsfast.com
    impotence pills top erectile dysfunction pills

  137. Spot on with this write-up, I seriously feel this website needs a great deal more attention. Iíll probably be returning to read through more, thanks for the info!

  138. Really appreciate you sharing this article.Much thanks again. Really Great.

  139. Danielkal says:

    ed drugs compared edpillsfast.com
    ed medication pill for erectile dysfunction

  140. best rv says:

    Good post. I learn something totally new and challenging on blogs I stumbleupon on a daily basis. It’s always useful to read articles from other writers and use something from other web sites.

  141. Keithgeshy says:

    erection pills viagra online edpillsfast.com
    buying ed pills online ed pills online canada

  142. harvoni dose harvoni dose hcv fda approved treatment ledipasvir

  143. TerryBiz says:

    non prescription ed pills edpillsfast.com
    cheap erectile dysfunction top erectile dysfunction pills

  144. I am so grateful for your article. Cool.

  145. Greetings! Very useful advice within this post! It’s the little changes that produce the largest changes. Thanks for sharing!

  146. Hi, I do think this is a great web site. I stumbledupon it 😉 I’m going to come back yet again since I book-marked it. Money and freedom is the greatest way to change, may you be rich and continue to guide other people.

  147. You have made some really good points there. I checked on the web to learn more about the issue and found most people will go along with your views on this website.

  148. A big thank you for your blog article.Really thank you! Will read on…

  149. Alvaroawali says:

    the best canadian pharmacy naijamoviez.com
    discount ed drugs rx online no prior prescription

  150. Tubidy says:

    Looking forward to reading more. Great blog post.Really thank you! Really Great.

  151. Appreciate you sharing, great post.Really looking forward to read more.

  152. Josephsum says:

    https://naijamoviez.com/# non prescription on line pharmacies

  153. Iím amazed, I must say. Rarely do I come across a blog thatís both equally educative and amusing, and let me tell you, you’ve hit the nail on the head. The problem is something that too few folks are speaking intelligently about. I am very happy that I found this in my hunt for something relating to this.

Leave a Reply

Your email address will not be published.