Are you doing team building the right or wrong way?

Are you doing team building the right or wrong way?

When people work together as a team in every endeavor of life they tend to achieve more than individuals. Most organisations have a budget item on team building every year for various teams in the organisation, including executive teams. What is surprising though is that most of the team building interventions fail. They fail because most executives and Consultants introducing such interventions do not understand the science behind team working. In this article, I am going to share with you what science and research says about working together in teams.

In 2012, Google in its quest to understand how teams function, embarked on a project code-named Project Aristotle. They based this project on results from what scientific research has found about teams. They studied all the factors that are normally considered when building teams; personality variables like – are the people outgoing, demographic variables and the level of interaction and collaboration among team members. They looked at more than 180 teams within the organisation and how they worked. They collected an enormous amount of data about each of these teams and the results are amazing.

They discovered that at the top of high performing teams is what is called psychological safety. Harvard Professor Amy Edmondson (1999) says “Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes.” In practice, my experience in consulting agrees with this startling finding. I have observed people in group meetings for example where they “agree” with the leadership on issues being discussed but the moment they step out of the meeting they start raising with their colleagues serious concerns and misgivings about what was being proposed. You often hear words like “it does not work”, “it’s a waste of time” and other such statements that show that the system does not tolerate divergent views especially those that do not support the leadership proposals. As a result, such people will not support whatever cause the leadership is trying to advance. They will support the cause when the leader is present but in private, they will be doing everything possible to discredit the proposals.

In order to foster psychological safety in a team, you need to allow team members to voice concerns and give each other feedback in the presence of all team members without fear of retribution. You must create an environment where team members are able to acknowledge their own mistakes without being punished for disclosing those mistakes. The team leader and all team members must create an environment that allows individual team members to take ownership of issues. Blaming others or the environment is unlikely to create the psychological safety required for the team to function effectively. There is a lot that can be done to create psychological safety that will make sure your teams succeed. Project Aristotle by Google pointed out that out of all the other important factors about working with a successful team, psychological safety was the most important of all of them. Before you embark on that team building exercise, do an assessment of psychological safety and work on gaps identified before wasting money climbing mountains and other such activities aimed at building teams.

In the same study, Google identified other important factors but less influential than psychological safety. They discovered that the team needs to have dependable team members who will deliver on their promises for the team to be successful. If team members are not reliable, renege on their side of the agreed goals and targets, the team will not succeed. This includes team members honoring their commitment to delivering high-quality work for the benefit of the team.

They also identified goal clarity as one of the drivers of successful teams. When the goals for the team are clear and how each individual team member will contribute to the success, the team will succeed. In practice, teams are set up with goals that are imposed and not agreed and naturally, the team members do not take ownership of such goals. The third factor was whether individuals feel that what they are working on is personally meaningful. In teams when tasks are allocated, they must show that they are meaningful to the individuals working on them. When individuals see no connection between what they are working on and what they see as things of value they will not put a hundred percent effort towards the achievement of such goals. The fourth driver of team success is, do the team members believe that the work they are working on matters. I have seen people working on tasks but asking why? What is the value? When such questions are being asked by team members, you will have problems with the team achieving its goals.

Given that this is what science says about successful teams, how have you been incorporating these findings into your team building efforts? If you fail to heed what scientific research says, you may be wasting your time and money embarking on team building efforts. It is very possible that your team building efforts can be structured in such a way that all the drivers of successful teams are incorporated in your team building program. I am sure for those who have attended team building sessions; sometimes you come back to the office with nothing changed. So why repeat the same unsuccessful ways for building teams?

Memory Nguwi is an Occupational Psychologist, Data Scientist, Speaker, & Managing Consultant- Industrial Psychology Consultants (Pvt) Ltd a management and human resources consulting firm. Phone +263 4 481946-48/481950/2900276/2900966 or email: or visit our website at

4,966 Responses

  1. Wyqbur says:

    buy cefuroxime 500mg online – cialis price tadalafil brand

  2. Crmrug says:

    ampicillin cost – cialis medication cheap tadalafil 5mg

  3. Euofkz says:

    purchase ampicillin generic – purchase ampicillin female cialis tadalafil

  4. Cifkyq says:

    amoxicillin 1000mg pill – buy vardenafil 10mg sale buy levitra 20mg without prescription

  5. Zxojvm says:

    cheap generic amoxicillin – purchase azithromycin generic levitra 20mg uk

  6. Lgdbgq says:

    ivermectin buy australia – ivermectin lotion cost order vardenafil 20mg online

  7. Epagpa says:

    buy ivermectin tablets – vardenafil order levitra pill

  8. Bupsit says:

    order doxycycline pill – order clomid 50mg pills cialis 10mg

  9. Atvofe says:

    purchase doxycycline pill – doxycycline 200mg us cialis pills 10mg

  10. Pszvga says:

    buy generic tadalafil 5mg – provigil 200mg without prescription provigil ca

  11. Dqseiz says:

    cialis 20mg pills – provigil cheap modafinil uk

  12. Mvpcbe says:

    deltasone 10mg over the counter – buy deltasone 5mg sale buy accutane 20mg sale

  13. Hwxrtx says:

    deltasone 10mg cost – buy pills for erectile dysfunction isotretinoin cheap

  14. Orxruj says:

    buy amoxicillin without prescription – oral zithromax 250mg sildenafil 150mg brand

  15. Dhzwol says:

    purchase amoxicillin generic – amoxil online sildenafil 100mg for sale

  16. Nzkxgb says:

    brand prednisolone – gabapentin 600mg without prescription purchase sildenafil without prescription

  17. Auzzej says:

    order prednisolone 40mg pill – order gabapentin 100mg pills sildenafil citrate 50mg

  18. Xbnjac says:

    brand lasix 40mg – purchase furosemide ivermectin for humans

  19. Gqndqp says:

    order furosemide 40mg pills – ivermectin cost in usa ivermectin 12mg pills for humans

  20. Hzvsxv says:

    order hydroxychloroquine 400mg generic – baricitinib 4mg price baricitinib 2mg without prescription

  21. Vvitru says:

    buy hydroxychloroquine 400mg sale – buy plaquenil online baricitinib 4mg canada

  22. Hgoudi says:

    metformin online – purchase glucophage generic norvasc over the counter

  23. Xccdkc says:

    order generic glucophage 1000mg – buy lipitor pills amlodipine 5mg us

  24. Ysglnx says:

    lisinopril 10mg generic – purchase omeprazole without prescription order generic tenormin 100mg

  25. Dtulxn says:

    purchase vardenafil – purchase vardenafil without prescription buy clomid online cheap

  26. FrankKaf says:

    dark web market links tor market

  27. Sjohsp says:

    levitra tablet – pregabalin cheap clomiphene 100mg sale

  28. Isccug says:

    buy albuterol 2mg generic – win real money online casino order dapoxetine 30mg without prescription

  29. Kevindag says:

    dark web drug marketplace darkmarket list

  30. Crisbag says:

    dark web drug marketplace darknet markets

  31. perfect

    thank you for a very good article

  32. Donaldniz says:

    dark web drug marketplace tor darknet