How to use 360 Degree Feedback for leadership development

How to use 360 Degree Feedback for leadership development

Most people wish they could tell their bosses what they really think about them. The 360-degree assessment was designed with that goal in mind – extracting an honest and insightful look at employees and how they work. A 360 degree feedback is an excellent developmental tool, which provides clear and practical insight into how a person’s self perceptions may differ from the perceptions of others. When used correctly, 360-degree assessments can help managers strengthen their skills, positively impacting the organization.

Managers need to be the drivers in organisations. By being put in these strategic managerial positions, they will be expected to steer the organization, through the people, in a direction which ensures its long-term survival. It is essential that managers are constantly assessed to make sure that the right talent is in the right position.

The 360 Degree Feedback is a system or process in which employees, in this case managers, receive confidential, anonymous feedback from the people who work around them. This typically includes the employee’s manager, peers, and direct reports. A mixture of about eight to twelve people fill out an anonymous online feedback form that asks questions covering a broad range of workplace competencies. The feedback forms include questions that are measured on a rating scale and also ask raters to provide written comments. The person receiving feedback also fills out a self-rating survey that includes the same survey questions that others receive in their forms.

By carrying out these feedback sessions, the organization is insured and also assured that the managers at its helm are representing what they are meant to be. The managers, on the other hand, through the feedback they get, are able to improve themselves to be more efficient and effective. The greatest value of the feedback is that it helps the employee identify his or her best developmental opportunities – ones that can be pursued with the organization’s full support. For example, they may be put through Leadership Development Programs, or other similar developmental trainings.

A detailed assessment of the leaders will be done covering the following areas: visioning, empowering, energizing, designing and aligning, reward and feedback, team work, outside orientation, global mindset, tenacity, emotional intelligence, life balance, and resilience to stress. These areas are critical drivers of employee engagement. If a manager/ leader lacks any one of these competencies it affects how the leader will lead and more so how those that are led perceive their superior(s).

In addressing skills such as listening, planning and goal-setting, the 360 degree feedback assists in identifying weak areas in managers. A manager without the above skills is a recipe for disaster for any organisation, as they will just lead it down the drain. Their type of management will be haphazard, a ‘lets see where this takes us’ approach that will yield disastrous results. The 360 degree feedback, by identifying these weaknesses, will enable measures to be taken in terms of training.

Areas such as teamwork, character and leadership effectiveness are also crucial in identifying whether or not a manager is in line with the company strategy. A manager has to be able to lead and be part of a team. This way, his subordinates will find it easier to be more effective. The manager’s character is another aspect which is measured by this tool. This will help in making sure that the organisation has in its employ, an individual who is well aligned to the culture of the organisation.

Overall, the feedback from this exercise may be able to shed some light on why a particular organizational issue has been a problem. Or it may help to identify the qualities that are leading to one’s success as a manager. Feedback is not just about correcting one’s weaknesses. More often, it is about how to leverage one’s strengths for greater success in the future.

Memory Nguwi is the Managing Consultant of Industrial Psychology Consultants (Pvt) Ltd a management and human resources consulting firm. Phone 481946-48/481950/2900276/2900966 email: or visit our website at


53 Responses

  1. Finn says:

    I visited various websites except the audio feature for
    audio songs existing at this website is actually

    my website: 먹튀검증업체 (Finn)

  2. Howdy! Someone in my Myspace group shared this site with us so I came to give it a look.
    I’m definitely loving the information. I’m bookmarking and will be tweeting this to my followers!
    Exceptional blog and amazing design.

    my webpage: 먹튀검증

  3. Right here is the right website for everyone who really wants to understand this topic.
    You realize a whole lot its almost hard to argue with you
    (not that I personally will need to…HaHa). You definitely put a brand new
    spin on a subject which has been discussed for years.
    Excellent stuff, just great!

    Also visit my blog post 토토검증

  4. Good blog you’ve got here.. It’s difficult to find good quality writing like yours these days.
    I really appreciate people like you! Take care!!

    Feel free to visit my blog post … 메이저사이트

  5. Amelie says:

    When someone writes an post he/she keeps the plan of a user
    in his/her brain that how a user can know it.
    Thus that’s why this article is perfect. Thanks!

    Also visit my blog post … 먹튀검증업체; Amelie,

  6. Hi! Would you mind if I share your blog with my facebook group?
    There’s a lot of people that I think would really enjoy
    your content. Please let me know. Thanks

    Here is my web site … 사설바둑이

  7. Carl says:

    It’s the best time to make a few plans for the long run and it’s time to be happy.

    I have read this publish and if I may I
    wish to recommend you few attention-grabbing issues or suggestions.
    Maybe you can write next articles referring to this article.
    I wish to learn more things about it!

    Also visit my site :: 바카라검증사이트 (Carl)

  8. continuously i used to read smaller articles or reviews that as well clear their motive, and that is also happening with this article which I am reading here.

  9. I am really inspired with your writing talents
    and also with the structure for your weblog.
    Is this a paid subject or did you modify it yourself? Anyway stay up the nice quality writing, it is uncommon to look a nice weblog like this one these days..

    my homepage 구글상위노출교육

  10. I constantly spent my half an hour to read this webpage’s posts every day along
    with a mug of coffee.

  11. Ꮤһɑt’s up, I reɑd yoսr blog regularly. Your story-telling style is wittу, keep doing what yoᥙ’re doing!

    Feel free to surf to my webpage; panduan judi Online

  12. Hi, Neat post. There’s a problem together with your site in web explorer, would test this?
    IE still is the marketplace leader and a big section of people
    will leave out your great writing due to this problem.

    Here is my blog: 토토검증

  13. lasertest says:

    It’s going to be end of mine day, but before end I am reading this great post to increase my experience.

  14. I do consider all the concepts you’ve introduced for your post.
    They are really convincing and will definitely work. Still,
    the posts are too brief for novices. Could you please prolong them a little from next time?
    Thanks for the post.

    Feel free to visit my web blog; 구글상위노출대행

  15. I constantly spent my half an hour to read this
    website’s posts every day along with a mug of coffee.

    Also visit my page – 구글상위노출프로그램

  16. I all the time used to read post in news papers but now as I am
    a user of web thus from now I am using net for content, thanks to web.

    Here is my site … 비트코인마진거래

  17. It is really a great and useful piece of info.
    I am satisfied that you shared this useful info with us.
    Please keep us up to date like this. Thanks for sharing.

    My blog post – 먹튀검증

  18. Cool blog! Is үour theme custom made or did you
    download it from somewhere? A design like үours with a few simplе tweeks would
    really make my blog jump out. Please let me know where үou got
    your design. Bless you

    Here is my webpage – Demo Pg Soft Mahjong 2

  19. Wonderful blog! I found it while searching on Yahoo News.
    Do you have any tips on how to get listed in Yahoo News? I’ve been trying for a while but I never seem to get there!
    Thank you

    Here is my web blog – 먹튀검증사이트

  20. A person essentially lend a hand to make severely
    articles I’d state. This is the very first time
    I frequented your web page and thus far? I surprised with the
    research you made to make this particular put up incredible.
    Fantastic task!

    My blog: 바카라사이트

  21. Wonderful goods from you, man. I have understand your stuff previous to and you are
    just extremely excellent. I really like what you have
    acquired here, really like what you are saying and the way in which
    you say it. You make it enjoyable and you still care for to keep it
    wise. I can’t wait to read far more from you. This is
    really a wonderful website.

    Here is my web page: 온라인카지노

  22. When I initially commented I clicked the “Notify me when new comments are added” checkbox and now each time a comment is added I get three e-mails with the same comment.

    Is there any way you can remove people from that service?

    Appreciate it!

    My website :: 메이저사이트

  23. We will teach you how to earn $8000 per hour.
    Why? We will profit from your profit.

  24. Hi there, i read your blog from time to time and i own a similar one and
    i was just curious if you get a lot of spam responses?
    If so how do you reduce it, any plugin or anything you can recommend?
    I get so much lately it’s driving me insane so any support is very much appreciated.

    my web page 사설토토

  25. I loved as much as you’ll receive carried out right here.
    The sketch is attractive, your authored material stylish.
    nonetheless, you command get got an edginess over that you wish be
    delivering the following. unwell unquestionably come more formerly again since exactly the same nearly a lot often inside case you
    shield this increase.

    My web page – 먹튀검증

  26. Do you mind if I quote a couple of your posts as long as I provide credit and sources back to
    your weblog? My blog is in the exact same area of interest as yours and my users would truly benefit from
    a lot of the information you provide here.
    Please let me know if this ok with you. Thanks a lot!

    Here is my website … 메이저놀이터

  27. Fantastic goods from you, man. I have understand
    your stuff previous to and you are just extremely great. I
    actually like what you have acquired here, certainly like what you’re saying and the
    way in which you say it. You make it enjoyable and you still care for to keep it smart.

    I can not wait to read far more from you. This is really a wonderful web site.

    Feel free to visit my website :: 사설토토사이트

  28. Maik says:

    This design is spectacular! You most certainly know how to
    keep a reader amused. Between your wit and your videos, I was
    almost moved to start my own blog (well, almost…HaHa!) Wonderful job.
    I really loved what you had to say, and more than that, how
    you presented it. Too cool!

    Also visit my blog; 토토사이트 (Maik)

  29. Yes! Finally something about 먹튀사이트.

  30. I do not even know the way I ended up here, however I believed
    this submit was once good. I do not realize who you’re but definitely you’re going to a well-known blogger for those
    who aren’t already 😉 Cheers!

    Also visit my homepage quick seo tips

  31. I think other website proprietors should take this web site as an example , very clean and excellent user friendly style.

  32. 3cascade says:


  33. Hãy bỏ Smarphone ra và tận tận hưởng trọn vẹn những
    khoảng thời gian này.

  34. rama says:

    whoah this blog is wonderful i really like reading your articles. Keep up the great paintings! You realize, a lot of people are hunting round for this info, you could help them greatly.

  35. Krystle says:

    Hi, i believe that i saw you visited my weblog
    so i came to go back the favor?.I am trying to to find issues to improve my website!I guess its ok to use some of your ideas!!

  36. 7 chakras says:

    I was intrigued expecting that you at whatever point imagined of changing the plan of your site? Its all around made I really like what youve got to say. However, doubtlessly you would somewhat more in the strategy for material be able to so individuals could improve.

  37. I simply needed to tell you all that I added another rundown. It has taken me for some time to tell everybody because of server issues. Everything ought to be in the groove again now.

  38. whoah this blog is wonderful i really like reading your articles. Keep up the great paintings! You realize, a lot of people are hunting round for this info, you could help them greatly.

  39. Very efficiently written post. It will be helpful to anybody who usess it, as well as me. Keep doing what you are doing – looking forward to more posts.

Leave a Reply

Your email address will not be published.