Branch Operations Officer

Job Status: Receiving Applications (Open)
Estimated Salary

Expiration date: 31 Jan 2023

Date Posted

03 Jan 2023

Expiration date

31 Jan 2023

Offered Salary (month)



4 year exp


Middle Level

Duties/ Responsibilities:

  • Coordinates the planning of a training calendar with branch staff and management to develop a relevant program which addresses the needs of the staff and the business.
  • Coordinates and facilitate branch work process improvements.
  • Participates in bank promotional activities aimed at business growth and customer retention.
  • Liaises with work colleagues from other financial institution on market intelligence issues that will assist in improving in customer service and compliance.
  • Assists the Branch Manager in the formulation of long and short-term strategy plans in line with the broad Retail objectives.
  • Prepares branch annual budgets, monitors and undertakes periodic review of performance of the branch relative to the budget/targets and implementing controls necessary to sustain a positive variance.
  • Mobilizes demand deposits in line with the month’s baseline target through supporting the Branch Manager’s initiatives.
  • Engages with various service provider for favorable terms and maintains positive relations.
  • Ensures that all branch team members understand their targets and roles hence achieving set targets.

Experience and Qualifications:

  • Bachelor’s degree in Finance/ Accounting/ Business or relevant.
  • Corporate professional qualification e.g. IOBZ, CCA, CIMA or CIS
  • At least 4 years’ relevant retail experience

Other Jobs Available

19 Apr 2024


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