Human Resources Officer

Duties and Responsibilities:

1.    Human Resources Planning

• Advises on manpower planning – labour market analysis/trends
• Assists managers in assessing the people impact on process improvement initiatives.
• Prepares and reviews non-managerial employees’ job descriptions in liaison with line managers and ensures accurate job descriptions are in place.
• Supports organizational changes - ensuring implementation of changes in HR systems, coordinating written announcements, maintaining organizational charts.
• Handles and responds to business data requests regarding human capital metrics, head count, ad hoc analytics and reporting.
• Participates in objectives setting, departmental budgeting process and management of costs
• Participates in departmental meetings representing HR to offer insight and perspective

2.    Recruitment and Selection

• Responsible for recruitment and selection of all hourly paid employees.
• Responsible for making sure all essential selection methods such as finger prints, medical examination and reference checks are done where applicable to potential team members.
• Ensures all active hourly team members have valid contracts in liaison with departments.

3.    Industrial Relations

• Adheres to policies and procedures in line with company values.
• Coordinates, attends and provides practical, correct and consistent advice, guidance on disciplinary and grievance actions ensuring compliance with Company policies and regulatory requirements.
• Ensures disciplinary hearings are done within the stipulated time frames in line with governing Labour laws.
• Responsible for advising complainant, Defendant or the business on alternative dispute resolution mechanisms.
• Interprets and applies collective bargaining agreements.
• Responsible for advising line managers and supervisors on Labour legislation and CBA and regulations and also ensure compliance of the same.
• Provides basic counselling to employees who have social, performance and discipline related problems.
• Organizes Works Council Meetings.
• Helps in managing the communication from and to staff to ensure that there is open communication and key messages are effectively given to staff.

4.    Performance Management

• Assists line managers and team members in understanding the performance management system and implementation of the same.
• Identifies training needs during performance appraisals and provides input into training and development.

5.    Employee Welfare Administration

• Administrates employee welfare issues such as medical aid, pension, housing etc
• Supports the organisation and coordination of employee wellness initiatives/ activities.
• Ensures adherence to occupational health and safety regulations and either addresses or brings to management’s attention when others are in breach of these regulations
• Coordinates house check in and check out and monitors state of houses and facilitates for repairs and maintenance where necessary.

Qualifications / Experience:

• Bachelor’s Degree in Human Resources Management or Psychology
• At least 3 years of experience in a similar role.