Duties and Responsibilities
- Preparation of annual budgets for ICT services i.e. OPEX AND CAPEX
- Authorization of all purchases and expenditure within the approved budget & Cost control, including data and airtime
- Ensuring all licenses and service level agreements are up to date and fully paid for
- Development and implementation of ICT Policies
- Responding to and addressing issues arising from internal and external audits
- Design, implementation, and maintenance of ICT network infrastructure
- Ensuring maximum availability and utilization of all Business Systems
- Enhancing ICT security for the business data, ICT hardware, networks, and all software products
- Ensuring full availability of wired and wireless networks, WIFI, LAN, WAN, Unified communications, multi-function devices & server environments
- Overseeing the administration of and continuous improvement review of all business applications such as SAP, CanePro, LIMS and TriMed.
- Providing direction and leadership in line with TH’s Success management principles and changes in the business environment e.g. ICT business continuity plans during pandemics, storm damages etc.
- Training, development, and succession planning for all critical ICT positions
- Enforcement of adherence to the SHE Policies & Procedures for ICT services
Qualifications and Requirements
- Any relevant degree in ICT and Business Administration/Accounting or equivalent
- Relevant Professional qualifications in the following areas will be added advantage: ICT Management, Project management, Microsoft products, CISCO, Networks, Databases (Oracle, MS-SQL, SAP Hannah etc
- Over 8 years of experience in business systems and/or technical systems support
- At least 5 years’ experience in a senior ICT team leadership position for a large diverse ICT project and/or an ICT function in Technical support, Business Systems support training, especially an ERP system and/or metropolitan networks.