Shop Sales Manager

Key Responsibilities:

• Sales Management: Oversee the daily operations of the farm fresh shop, ensuring sales targets are met and exceeded.
• Customer Service: Provide excellent customer service, ensuring customer satisfaction and loyalty.
• Inventory Control: Manage stock levels, ensure product freshness, and place orders as needed to maintain inventory.
• Team Leadership: Supervise and train the farm fresh shop staff, fostering a positive work environment and ensuring high performance.
• Marketing & Promotion: Implement local promotional strategies to increase foot traffic and sales.
• Health & Safety: Ensure compliance with health and safety regulations, maintaining a clean and hygienic environment.
• Reporting: Track sales, expenses, and other key metrics, preparing regular reports for management.

Key Requirements:

• Proven experience in sales management or retail management, preferably in the food or poultry industry.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment with attention to detail.
• Basic knowledge of inventory management and point-of-sale (POS) systems.
• A passion for the food industry and quality customer service.

Qualifications:

• Experience in the poultry or food industry is an advantage.
• Familiarity with health and safety standards in food handling.
• Previous experience managing a retail operation
• Relevant tertiary qualifications