Prospecting for new customers and managing existing customer base
Identifying leads and opportunities for conversion
Develop and manage a sales pipeline for assigned customer base by employing and executing sales funnel management
Driving quote conversion by following up on quotes for assigned customers with the parts counter and service
Proactively identifying specific opportunities by customer and working with Product Managers to develop programmes to support
Using existing Product programmes to proactively offer added value and solutions to customers
Visit customers face-to-face and build relationships with decision-makers, listening to and understanding their needs and business goals
Advise customers on immediate equipment repair needs, service letters, PIPs, PSPs, SOS and Product Link.
Help customers with warranty issues and develop proactive before-failure repair strategies
Coordinate with Parts, Service and Equipment Management divisions to support customers’ needs
Consult with customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.
Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage customer information like contacts and feedback
Qualifications and Requirements
A Bachelor's Degree or Diploma in Sales and Marketing ·