Business Development Manager Parts and Services

Main Duties: The Parts & Services BDM is responsible to make sure that PSD department is managed according the divisional targets and expectations and that our customer satisfaction remains on a very high level. Make sure to have the Territory Management in place updated, as this will give the guidelines to set the right strategies Focus on customer centricity by having a good understanding of the market and customer’s trends, market segments, competitive intensity and dynamics, business models, ecosystems and sales potential. Constantly report this information to the PC. Clearly formulate customer problems / needs assessments Understand ambition and priorities by segment – and develop an execution plan Understand and be responsible for the P&L (profit and loss), Income Statement and Balance Sheet. Develop and articulate customer value propositions Translate the divisional strategies to local level, on applications, segments and products. Give every product the right attention Follow KPIs, develop and execute action plans to ensure a well-run business. Build plans that will seek for functional cost efficiency and sustainable development Be accountable for your decisions and be courageous in making decisions. Know your interfaces / stakeholders influence them effectively; collect needed relevant information/input from them. Qualifications: BSc Honours Degree in Mining, Mechanical, Industrial or Electrical Engineering Experience in a similar or related field.