Operations Coordinator - Customer Service

Job Status: Placement
Location
Harare
Estimated Salary
N/A

Expiration date: 13 Nov 2020

Date Posted

14 Oct 2020

Expiration date

13 Nov 2020

Offered Salary (month)

$0

Experience

3 year exp

Level

Professionals

Main Duties:

  • Compiles pre-alert updates by tracking daily updates from the borders
  • Monitors duty quotations and verifying accuracy
  • Monitors document delivery
  • Manages client accounts to ensure no financial leakages are incurred
  • Conducts regular client visits
  • Tracks of all shipments to ensure cargo is delivered on time
  • Communicates with stakeholders on the status of shipments
  • Responds to customer enquiries and follows up on leads for potential clients
  • Performs reconciliation of client invoices
  • Compiles pre-alert updates by tracking daily updates from the borders
  • Monitors duty quotations and verifying accuracy
  • Monitors document delivery
  • Manages client accounts to ensure no financial leakages are incurred
  • Conducts regular client visits
  • Tracks of all shipments to ensure cargo is delivered on time
  • Communicates with stakeholders on the status of shipments
  • Responds to customer enquiries and follows up on leads for potential clients
  • Performs reconciliation of client invoices

Qualifications:

  • Diploma in Customs Legislation & Procedures or equivalent
  • Degree in Logistic/Supply Chain or equivalent an added advantage
  • Degree/Diploma in Business Management or equivalent an added advantage
  • Minimum of 3 years’ experience
  • The Chartered Institute of Logistics and Transport (CILT)
  • Certified Professional in Supply Management (CPSM)

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