ICT Support Specialist

Location
Maputo

Expiration date: 24 Dec 2020

Track Job Status
Receiving Applications (Open)
Shortlisting By IPC
CVs sent to Client
Shortlisting By Client
Awaiting Response from Client
Psychometric Testing
Interviews
Offer
Placement

Duties and Responsibilities

  • Assist in the implementation of 1 st tier package and provide support.
  • Coordinating IT Projects
  • Ensuring effective on-going support for all systems in use by the company
  • Provide management support for the ICT service support operation
  • Provide day to day management oversight for the service desk operation to ensure incidents & service requests & escalations to ICT management are dealt with in a timely fashion.
  • Recommend improvements in the system
  • Provide additional management/ Technical support
  • Provide regular reports to Finance Manager on issues relating to the ICT service support operation.
  • Manage day to day issues of the ICT Process.
  • Provide input into ICT budget preparation process

Qualifications and Experience

  • Bachelor’s Degree in Computer Science
  • IT Certification
  • MBA an added advantage
  • Experience in the ICT field
  • Ability to problem solve
  • Must be technically oriented with business acumen
  • Be adaptable & able to meet deadlines on assignments
  • Must be able to work from any way in the region
  • Clean class 4 driver’s license

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