Head IT

Duties and Responsibilities Develops the Annual Operating Plan for Information Technology from the agreed strategy and submits to the CIO for approval. Reviews and approves the hardware and software maintenance plans as well as server deployment baselines developed by subordinates. Controls monthly expenditure by monitoring financial movement as well as acting on usage of resources in the department. Manages IT faults resolution in line with agreed operation level agreements. Checks that all technology systems are properly configured to ensure that there is no financial loss. Manages the maintenance on server’s hardware and operating system resources in line with agreed plans Approves the requisitions for repairs and maintenance of IT equipment and submits to the Chief Information Officer Manages the support of internet provision infrastructure and branch interconnectivity in line with service level agreements. Manages and enforces adherence to the Cyber Security policy to ensure the organisation is not exposed to external threats. Manages IP network faults management processes in line with approved operation level agreements. Monitors compliance to IT information policy and provides necessary corrective measures on the identified gaps. Identifies and detects potential threats on IT systems and develops interventions Provides information to internal and external auditors and action identified findings in line with agreed timelines Oversees technical recovery simulations sessions in conjunction with the systems analyst responsible Develops the necessary plan/s to ensure that the Department meets its agreed goals and objectives, meets staff on a pre-agreed basis, identifies and agrees key performance areas, key objectives/tasks and action plans. In conjunction with Human Resources representatives ensures that members of staff are being rewarded fairly and the requisite HR policies, procedures and systems are being followed accurately. Decides on the technologies and protocols used on IP Core networks. Decides on network and IT security model, maintenance, upgrades and patching Decides on server resources allocation and management. Qualifications and Experience Degree in Computer Science, Information Systems or equivalent IT industry certifications Experience in the IT Environment Minimum 2 years of experience at senior management level Member of the Computer Society of Zimbabwe Ability to lead, manage and develop staff and employees Ability to identify, communicate and ensure implementation of the agreed business objectives for the relevant unit.