Receptionist

Duties & Responsibilities Serves walk-in clients and resolves queries Ensures that visitors are served timeously Ensures general office maintenance and the availability of relevant stationery in the reception area Receives, screens and directs all incoming calls to the appropriate individual or office promptly and accurately in a friendly and courteous manner. Responds to enquiries accepts messages and relays the same to the respective staff members as required Responds to internal staff telephone queries and arranges for repairs and maintenance of faulty telephone lines Decides on issues to resolve and those to escalate to rest of staff. Qualifications & Experience Diploma in Secretarial Studies, Administration At least 1 Year of working experience