Duties and Responsibilities
- Manage the reception area and ensure that it always presents a clean / refreshing ambience;
- Offer friendly and professional reception to visitors;
- Monitor, record and circulate temperature readings for all staff members;
- Ensure all visitors to the office adhere to health regulations procedures i.e. consistent use of face masks, sanitization of hands, use of serving counter, maintenance of social distancing ;
- Answer calls within three rings and take messages where necessary;
- Attend to the Managing Director’s incoming and Outgoing calls;
- Record and distribute all mail delivered to the office;
- Document and facilitate courier service requirements on behalf of staff members;
- Advise the Office Manager of any telephone and email communication breakdowns as soon as they occur;
- Identify and coordinate repair and maintenance of broken telephone lines;
- Ensure that ZESA, garbage collection and City of Harare water reticulation are working and report any bottlenecks immediately;
- Report any suspicious visitors to the office;
- Actively participate in the company’s cost containment plan;
- Actively participate in all First Aid Meetings, respond and react to health emergencies in the workplace;
- Act as a back – up for administrative duties such as, but not limited to, physical and electronic filing, distribution of marketing collateral et cetera;
- Undertake any reasonable tasks within the scope of the company’s interests.
Qualifications and Experience
- Top - Flight Secretarial Diploma or equivalent;
- Diploma in Customer Care / Public Relations or equivalent;
- Minimum 5 years proven work experience in a related position preferably within the Shipping and Logistics Sector and/ or Manufacturing Sector;
- Intermediate knowledge of the functions of the major computer applications such as word processing, Excel, Presentation, Web browsing;
- Practical exposure to First Aid Techniques;
- Ability to work under pressure and in a multi – cultural setting;
- Fluent in English.