Receptionist

Duties and Responsibilities

• Manage the reception area and ensure that it always presents a clean / refreshing ambience;
• Offer friendly and professional reception to visitors;
• Monitor, record and circulate temperature readings for all staff members;
• Ensure all visitors to the office adhere to health regulations procedures i.e. consistent use of face masks, sanitization of hands, use of serving counter, maintenance of social distancing ;
• Answer calls within three rings and take messages where necessary;
• Attend to the Managing Director’s incoming and Outgoing calls;
• Record and distribute all mail delivered to the office;
• Document and facilitate courier service requirements on behalf of staff members;
• Advise the Office Manager of any telephone and email communication breakdowns as soon as they occur;
• Identify and coordinate repair and maintenance of broken telephone lines;
• Ensure that ZESA, garbage collection and City of Harare water reticulation are working and report any bottlenecks immediately;
• Report any suspicious visitors to the office;
• Actively participate in the company’s cost containment plan;
• Actively participate in all First Aid Meetings, respond and react to health emergencies in the workplace;
• Act as a back – up for administrative duties such as, but not limited to, physical and electronic filing, distribution of marketing collateral et cetera;
• Undertake any reasonable tasks within the scope of the company’s interests.

Qualifications and Experience

• Top - Flight Secretarial Diploma or equivalent;
• Diploma in Customer Care / Public Relations or equivalent;
• Minimum 5 years proven work experience in a related position preferably within the Shipping and Logistics Sector and/ or Manufacturing Sector;
• Intermediate knowledge of the functions of the major computer applications such as word processing, Excel, Presentation, Web browsing;
• Practical exposure to First Aid Techniques;
• Ability to work under pressure and in a multi – cultural setting;
• Fluent in English.