Receptionist

Greet clients as soon as they arrive and connect them with the appropriate party

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Answer the phone in a timely manner and direct calls to the correct offices

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Create and manage both digital and hardcopy filing systems for all partners

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Make travel arrangements and schedule meetings based on all partners’ itineraries

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Deal with bookings by phone, e-mail, letter, fax or face-to-faceComplete procedures when Guests arrive and leave

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Take and pass on messages to Guests

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Deal with complaints or problems

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Answer telephone calls and take messages or forward calls

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Schedule and confirm appointments and maintain event calendars

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Check visitors in and direct or escort them to specific destinations

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Inform other employees of visitors’ arrivals or cancellations

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Enter customer data and send correspondence

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Copy, file and maintain paper or electronic documents and records

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Handle incoming and outgoing mail

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Minuting of meetings and Typing

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