IT Manager

Main Duties and Responsibilities:

1. To effectively run and manage the IT department.
2. Develop and implement short, medium and long term computerisation strategies.
3. Analyse business processes and recommend and source the right system(s) for the group.
4. Ensure all ICT systems are operating to optimum levels all times.
5. Formulate and implement ICT policy for the company.
6. Formulate and implement ICT security controls throughout the branches of the company.
7. Advise top management on future ICT direction.
8. Setup goals and objectives for the team and individuals
9. Interact with internal clients at all levels to help resolve ICT related issues and provide solutions timeously.
10. Recruit, develop and manage subordinates.
11. Implementation and support of Social Media platforms
12. Ensuring that Network down time is at minimal level at all times.
13. Provision of Website, Newsletter and Customer Relationship Management (CRM) functions.
14. Providing Technical support to all end users.
15. Liaising with upstream and external service providers for all services required.
16. Performing Disaster recovery functions for the company. This mainly entails conducting backup procedures and mitigation of data loss.

Qualifications and Experience

• Degree in Computer studies. Second degree or Masters in Business Administration is an added advantage.
• Knowledge of Windows, LINUX, UNIX, NOVEL etc operating system is important.
• 5 years in similar position is required.
• Experience in systems analysis and design is mandatory.
• Experience in Project Management is an added advantage.
• Good communication and interpersonal skills are prerequisite.