Pensions Administration Supervisor

Main Duties:

• Supervises Pensions Administration and Benefit Claims Officers.
• Delegates work as assigned by the Pensions Administration Manager.
• Checks and approves monthly contribution returns updates and reconciliations performed by Pensions Administration Officers in line with authorisation limits.
• Checks and approves benefit calculations and part-lump sum requests processed by Benefit Claims Officers in line with the authorisation limits.
• Coordinates the compilation of benefit claims and active membership data for actuarial valuations
• Attends to clients’ queries and checks draft responses
• Conducts regular performance appraisals for subordinates.
• Performs any other duties as assigned by the Pensions Administration Manager or Pensions Administration Executive.

Qualifications:

• Diploma in Pensions Management or an equivalent supervisory business qualification
• 3 years relevant working experience