CUSTOMER EXPERIENCE & QUALITY ASSURANCE MANAGER

REQUIREMENTS

·  Degree in Tourism and Hospitality Management or Business Administration

·        Relevant master`s degree is an added advantage

·        At least 5 years post-qualification experience in a similar environment

·        A strong command of both written and spoken English is essential

·        Highly computer literate with a high-level command of Excel

·        Exceptional interpersonal skills

·        Excellent attention to detail and follow through

·        Clean Class 4 driver’s licence

·        Very well-groomed, articulate, and presentable