Quality and Revenue Assurance Officer

Job Status: Shortlisting By Client
Estimated Salary

Expiration date: 31 Jan 2024

Date Posted

23 Jan 2024

Expiration date

31 Jan 2024

Offered Salary (month)



5 year exp



Duties and Responsibilities:

  • Establish and maintain a companywide framework for quality and revenue assurance including policies, processes, and procedures to aid and improve operational performance.
  • Drive a culture of quality and revenue assurance across the Company engaging and influencing all relevant stakeholders.
  • Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables.
  • Assist operations by tracking, documenting, and reporting quality levels including system uptime, transaction failure rates and other service level metrics.
  • Provide quality assurance training and support to team members that covers relevant systems, policies, procedures, and core processes.
  • Identify and map all revenue processes within the Company
  • Recommend effective pricing strategies that maximize revenue generation and collection.
  • Partner business in the periodic planning process such as Budgets and Forecasts providing data and market driven insight to aid in the process.
  • Ensure charges, all revenue lines including subscription, fees, interest, and commissions are collected accurately, completely and timely.
  • Recommend or suggest system enhancements or upgrades to improve revenue generation and collection.
  • Undertake system integrity checks on revenue generation and collection.
  • Participate in business changes that may affect the company’s ability to identify, monitor or collect revenue (e.g. new system implementations, upgrades, new product roll outs, etc.)
  • Continuously work to understand and mitigate losses to ensure the highest levels of revenue recognition.

Qualifications and Experience:

  • A Degree in Business Studies and/or Computing Science.
  • 5 years’ experience in Financial Services with a minimum of 3 years in a role where data analysis, data reconciliation and data presentation were required.

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