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Chief Operating Officer

HarareSocial Services N/A 15 Closes 31 May 2025 Posted 5 May 2025

Track Job Status

3

Current stage

CVs sent to Client

Duties and Responsibilities


Organisation Leadership

  • Work closely with the Executive Director, Deputy Executive Director Science and Senior Management Team to lead the organization, set strategic direction and successfully deliver organisation goals.
  • Undertake horizon scanning and keep up to date with developments in operational, macroeconomic, and global environment for adapting and impact on the organization.
  • Act as an ambassador for the organization, developing relationships with external stakeholders including, bankers, donors and regulatory authorities as required.
  • Act as in-country lead, in the absence of the Executive Director, having oversight of all the organization’s activities and staffing.
  • Lead all professional services and operations functions to work together to support institutional goals. providing direction and support and managing performance.
  • Lead by example to promote the organization values and foster a collaborative culture within SMT and across the organisation. 


Finance

  • Have oversight and leadership of the finance and procurement function.
  • Develop and review systems to ensure operating efficiency and continued functioning of internal control systems.
  • Develop, review and amend the organization policies and standard operating procedures to ensure an optimum operating environment.
  • Develop financial strategies to support organisational growth and lead on initiatives to ensure the long-term financial sustainability of the organization
  • Lead on the annual reporting of the financial statements and supervising of the external audit process.
  • Update and provide strategic financial advice to the organization Board and SMT on organizational financial status.
  • Conduct financial forecasting, and analysis to facilitate operational and strategic decision making and exploitation of business growth opportunities.
  • Have oversight of the organization project portfolio, and ensure effective control of all budgets, monitoring and interpreting project burn rates.
  • Ensure proper maintenance of all accounting systems and functions in line with International Financial Reporting Standards.
  • Lead and manage the organizational risk profile and financial governance.
  • Through the Finance Manager, ensure robust systems and processes are in place for good financial health and value for money procurement.


Operations Support Services

  • Provide strategic leadership and direct line management across all Operations and Support Services functions, including Human Resources, Procurement, Administration and logistics, Data management and ICT.
  • Working with function leads to set direction and develop business plans and monitor delivery.
  • Ensure Operations functions work to an integrated vision, providing effective and coordinated support to programme activities and ensuring that appropriate structures, resources and controls are in place to meet needs.
  • Provide strong and supportive leadership to all function leads and direct reports to include guidance, direction and development.
  •  Act as Authorised official for contracts and grant agreements. Manage all lease agreements, utilities contracts and site operations.
  •   Manage portfolio of strategic (and capital) projects, as required.
  • Provide operational and performance reports to the leadership and the Board as required.
  •  Maintain the organization risk register, identifying and evaluating strategic risks, and ensure effective controls are in place.
  • Maintain oversight of regulatory and internal compliance frameworks across the organization operations and programme activities and report as required to SMT and Board.  


Academic Qualifications Required

  • A bachelor's degree in Accounting
  • A master's degree is an added advantage
  • The ideal candidate must be a qualified CA.


Experience Required

  • Track record of operating successfully in a strategy leadership role
  • 15 years’ of work experience, with 10 years’ experience in Finance and 5 years at a senior operations, management and leadership role.
  •  NGO experience managing project-based financing is a plus.
  • Experience in Grants Management is desirable.
  • Track record of successfully leading multi-disciplinary operations/professional services functions.