KEY DUTIES AND RESPONSIBILITIES
- Develop, maintain, and continuously improve the organisation’s IT and Fintech Innovation Project Portfolio.
- Ensure that all portfolio initiatives are aligned with strategic priorities, and resources are balanced to optimise delivery capacity.
- Oversee project interdependence, risks and benefits realisation.
- Establish and enforce portfolio management methodologies, standards and tools across the Division.
- Provide technical guidance and oversight to project managers and cross-functional teams.
- Drive the adoption of recognised frameworks (PMBOK, PRINCE2, Agile, ITIL) in project execution.
- Monitor portfolio performance through KPIs (scope, time, cost, quality, risk).
- Ensure effective project closure, benefits tracking, and lessons learnt documentation.
- Coordinate portfolio-level reporting to executive management and relevant management and board committees
- Ensure compliance with internal governance frameworks, regulatory requirements and procurement standards.
- Identify and escalate portfolio-level risks, recommending mitigation measures.
- Serve as the key liaison between the Division and business units, regulators, fintech partners and external vendors
- Facilitate change management and adoption of new systems and processes introduced through IT and Fintech projects.
- Manage stakeholder expectations through transparent communication, reporting, and engagement.
- Coordinate resource planning, workforce allocation and vendor performance management across projects.
- Mentor and build capacity of junior project managers and analysts.
- Recommend training and capability-building initiatives to strengthen project delivery maturity.
QUALIFICATIONS AND EXPERIENCE
- Bachelor’s degree in Information Technology, Computer Science, Project Management or related field.
- Master’s degree or equivalent postgraduate qualification is an added advantage.
- Professional certifications in Project/Portfolio Management (e.g., PMP, PgMP, PRINCE2 Practitioner, MoP, MSP) are required.
- A minimum of 5 years’ experience in project/portfolio management with demonstrated leadership experience in project/portfolio management.
- Demonstrated experience in handling multiple, large-scale IT transformation projects within the financial services sector.
- Strong understanding of fintech ecosystems, digital transformation, and IT governance frameworks.