ICT Assistant

<p>Duties/Responsibilities</p> <ul> <li>Implementation of the ICT management and strategies.</li> <li>Implement and administer ICT policies and procedures within the Company.</li> <li>Provide effective network, security, connectivity services to the Company.</li> <li>Provide effective server management.</li> <li>Administers accounts and assigns privileges according to user duties.</li> <li>Assists in installing, configuring, diagnosing, repairing, and upgrading the organization&rsquo;s PC hardware, printers, and other ICT equipment while ensuring its optimal performance.</li> <li>Assists in the ICT Service Desk to maintain work stations hardware and software, applications, printers, and other hardware peripherals.</li> <li>Configures and administers desktops, printers, and remote station networking devices</li> <li>Perform preventive maintenance within the organization.</li> <li>Supports development and implementation of new computer projects and new hardware installations.</li> <li>System updates, software upgrades, and endpoint rollouts and support across the organization.</li> <li>Overall technical support .</li> <li>Assistance in backup and restoration procedures for local drives. Maintenance of backup logs.</li> <li>Consult with vendors and clients to integrate and update company technology.</li> </ul> <p>Qualifications &amp; Experiences</p> <ul> <li>A bachelor&rsquo;s degree in Computer Science, Information Systems, or any related field is preferred.</li> <li>At least 3 years of industrial experience in an IT support role.</li> <li>CCNA and CCNP certifications are required.</li> <li>Security certifications e.g. Sophos certifications, Microtik certifications will be an added advantage.</li> </ul>