Formulates and implements the stakeholder’s strategy on contentious issues pertaining to stakeholder interests and provides direction to Management and the Board.
Leads the monitoring and assessment of public attitudes and stakeholder concerns in order to develop and implement proactive and mitigative protocols to enhance collaborative relationships with proponents and stakeholders.
Establishes goals and objectives, and recommends changes and improvements to build the profile and public confidence in the business’s Stakeholder Engagement Strategies.
Acts as the corporate spokesperson and responds to members of the media in a timely manner as assigned by the Managing Director and/or Board Chairperson.
Prepares detailed media reports, press releases, and marketing materials.
Oversees and coordinates all internal and external events.
Plans, executes and manages public relations, promotional and advertising services and communication programmes.
Maintains the organisation's brand through effective stakeholder management.
Participates in provincial and district multi-agency committees regarding stakeholder issues and key initiatives to promote collaborative working relationships with other agencies.
Develops and maintains working relationships with internal and external stakeholders, industry representatives and other agencies to facilitate the ongoing identification and resolution of respective concerns.
Carries out organisational profiling undertakings in order to enhance visibility and positive image in line with the business strategy and stakeholder interests.
Formulates programs that give back to the community with a mandate of promoting corporate social responsibility.
Formulates and implements communications and stakeholder relations budget.
Prepares monthly and quarterly communication and stakeholder relations reports.
Qualifications and Experience:
Bachelor’s Degree in Public Relations or Marketing or equivalent.
Masters in Communications or Marketing or equivalent is a prerequisite.
Diploma in Stakeholder Relations/Engagement, Conflict Resolution is an added advantage.
A minimum of 5 years’ experience in a similar senior role, i.e., Communications / Public Relations/Stakeholder management with traceable examples.