I read books. I have more than 140 books in my Amazon audible library. I have picked some of the insightful ones which I think are worth reading. The advantage of using Amazon Audible is that I can use my idle time at home or when travelling to listen to these books. Some of these […]
One of the lessons I learnt very early in life is that most of the personal development should be self-driven. The majority of what I know as a Consultant is self-taught and experimentation in real life. I read lots of books. When on the road I listen to one to two audiobooks. I use most […]
Intelligence can be defined as the competency for logic, understanding, self-awareness, learning, emotional knowledge, reasoning, planning, creativity, critical thinking, and problem-solving. It is also simply the ability to acquire and apply knowledge and skills. Everyone does have a certain level of intelligence, but does it decrease as you grow, or do you acquire more in […]
Every person charged with running an organsiation carries an enormous task on half of the key stakeholders. Others take this role as a way to enrich themselves personally while others take this role as an opportunity to do well for the benefit of society. At the core of leading an organsiation are the people. Without […]
If you have had the opportunity to discuss with the liberators (the pre-independence generation) and the born frees (post-independence generation) about their work you will observe that there is a huge divide between these two employee groups in terms of motivation, values and perception with regards to work. You may have also noted that there […]
I have heard line mangers referring most if not all of the people issues to the person designated as the Human Resources Manager. If this is how your people are managed in your organisation you have a long way to go. If your organisation is in the situation highlighted above you have probably experienced an […]
The question as to why people engage in unethical behaviour is a difficult question for most people to answer. What is it that drives people to act unethically? This is the question that I will try to answer in this article. When an individual violates societal moral norms they are classified as having acted unethically. […]
We have a new government with new Ministers. Most corporate executives have renewed optimism about the chances of an economic turnaround for the country. Every organisation has its plans and strategy for the next few years. I know a lot of the leadership in organisations has prioritized major challenges in the environment but my view […]
Memory Nguwi caught up with Steve Hunt (Senior Vice President Human Capital Management Research at SAP SuccessFactors) to discuss how personality and emotional intelligence impact on life outcomes. MN: What is individual personality and can it be changed or improved? SH: Personality is often defined as a natural tendency to display certain kinds of behaviours […]
The telephone is probably one of the most important customer touch points. Every company should train its staff on telephone etiquette. There should be a clear and standard way of how employees use phones at your company. People are tarnishing good, professional, brands because of how they handle phone calls. The rules of telephone etiquette […]