Category: Personal Development

Telephone Etiquette for Business Calls (Part 2)
In my previous article, I outlined that although the telephone is probably one of the most important customer touch points, it is one of the most poorly managed. Every company should train its staff on telephone etiquette. There should be a clear and standard way of how employees use phones at your company. People are […]
CRITICAL THINKING SKILLS RESEARCH REPORT
Introduction This report contributes to Industrial Psychology Consultants goal to help leaders understand the forces transforming the local and global economy, improve company performance, and work for better national policies. The report is in-line with our mission of maximizing returns on human capital. As with all Industrial Psychology Consultants research, this work is independent and […]
ZIMBABWE’S MOST PREFERRED MBA PROGRAM LOCAL MBA EDUCATION AT CROSS ROADS?
Introduction We have all seen and experienced corporate scandals of unimaginable proportions in many companies in Zimbabwe since dollarisation. These failures cut across so many sectors of our economy today. In the financial sector it is properly dressed and it is called “curatorship,” in other sectors there is no name for it. Shareholders, clients and […]