Call Centre Contact Person

Academic Qualifications Required:

• A professional qualification in a relevant field.
• A Diploma in Public Relations will be an added advantage.
• A minimum of five (5) O’ Level passes is mandatory. Applicants must submit copies of their certificates.

Experience Required:

• A minimum of one (1) year’s experience working in a call centre.

Key Responsibility:

• To serve as the first point of contact for Stakeholders by handling calls and WhatsApp enquiries professionally and efficiently. To actively contribute to business growth by converting inquiries into bookings, ensuring patient satisfaction, loyalty, and revenue generation.