Manager Flight Operations

Duties

• Be accountable for:

1. The management and supervision of all flight operations activities;


2. The management of quality, safety and security in flight operations;


3. Conducting flight operations in accordance with company Air Operator Certificate and applicable regulations and standards.

• Ensure operational planning and control at all times including outsourced services


• Consider company hazards, risks and opportunities when planning, implementing and controlling Flight Operations


• Implements risk management in Flight Operations


• Ensure excellence in service from customer check-in to customer disembarkation


• Ensure business continuity.


• Manage the Fuel Policy


• Regulatory and standards compliance


• Achieve improvements


• Meet and exceed customer expectation in Flight Operations


• Ensure retention of company documentation as per documented requirements


• Operate aircraft as per the AOC and company documentation


• Determine the requirements for Flight Operations


• Design outputs for Flight Operations


• Control external service providers who interact with Flight Operations


• Capture customer requirements in Flight Operations


• Accountable for flight releases


• Effectively manage Air Service and Voyage Reports


• Oversee all crew training


• Ensure planning activities support flight operations   

Requirements

• Minimum of 5 years job-related experience


• Experience as a Manager or Chief Pilot


• Experience providing customer service with a proven record of success.


• Demonstrated experience with Regulatory Authorities, knowledge of CAAZ CAR regulations.


• Thoroughly familiar with IASA TCO Regulations


• Should hold an Airline Professional Pilot License and associated ratings or certificates issued in accordance with CAAZ CAR, related to the Airline Operations.


• Extensive experience as an airline pilot, with experience as airline captain.


• Acceptable to the Authority