The management and supervision of all flight operations activities;
The management of quality, safety and security in flight operations;
Conducting flight operations in accordance with company Air Operator Certificate and applicable regulations and standards.
Ensure operational planning and control at all times including outsourced services
Consider company hazards, risks and opportunities when planning, implementing and controlling Flight Operations
Implements risk management in Flight Operations
Ensure excellence in service from customer check-in to customer disembarkation
Ensure business continuity.
Manage the Fuel Policy
Regulatory and standards compliance
Achieve improvements
Meet and exceed customer expectation in Flight Operations
Ensure retention of company documentation as per documented requirements
Operate aircraft as per the AOC and company documentation
Determine the requirements for Flight Operations
Design outputs for Flight Operations
Control external service providers who interact with Flight Operations
Capture customer requirements in Flight Operations
Accountable for flight releases
Effectively manage Air Service and Voyage Reports
Oversee all crew training
Ensure planning activities support flight operations
Requirements
Minimum of 5 years job-related experience
Experience as a Manager or Chief Pilot
Experience providing customer service with a proven record of success.
Demonstrated experience with Regulatory Authorities, knowledge of CAAZ CAR regulations.
Thoroughly familiar with IASA TCO Regulations
Should hold an Airline Professional Pilot License and associated ratings or certificates issued in accordance with CAAZ CAR, related to the Airline Operations.
Extensive experience as an airline pilot, with experience as airline captain.