IT Support Officer

Responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.

Duties and Responsibilities

• Installing and configuring computer hardware operating systems and applications


• Monitoring and maintaining computer systems and networks


• Troubleshooting system and network problems and diagnosing and solving hardware or software faults


• Replacing parts as required


• Providing support, including procedural documentation and relevant reports


• Supporting the roll-out of new applications


• Testing and evaluating new technology


• Conducting electrical safety checks on computer equipment.

Qualifications and experience

• Diploma in IT/Electronics


• Microsoft certified professional (MCP/CISCO certified professional)


• Minimum of 2 years in IT environment