Dispatch Supervisor

Job Status: Placement
Location
Harare
Estimated Salary
N/A

Expiration date: 26 Aug 2020

Date Posted

27 Jul 2020

Expiration date

26 Aug 2020

Offered Salary (month)

$0

Experience

3 year exp

Level

Admin/Clerical

Duties and Responsibilities

  • Ensures delivery of the right products, quality and quantity so as to satisfy the needs of the customer as directed by the Commercial team.
  • Ensures that given delivery schedules are adhered to in order to maintain competitive delivery efficiencies.
  • Prioritises tasks to be carried out and allocate to subordinates in accordance to targets, available products and budgets.
  • Assists the Customer Services Manager in establishing a professional and conscientious level of customer service with existing and new customers.
  • Supervises dispatch personnel, maximises safety and quality awareness.
  • Assists the Customer Services Manager in handling customer complaints.
  • Compiles dispatch and waste statistics report on a daily, weekly, monthly, quarterly and annual to be circulated to the group.
  • Communicates all employee relations issues, concerns and incidents to the Production Director.
  • Maintains a high level of general housekeeping and compliance with health and safety standards. Maintains constant employee awareness of the hazards and dangers related to the working environment.
  • Measures oneself against the amount of customer complaints received.

Qualfiications and Experience

  • Degree in Logistics & transport
  • Any relevant diploma is an added advantage
  • Experience in a similar role
  • Experience in Kiln operations an added advantage
  • Experience in Brick manufacturing is a distinct advantage

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